Email customer receipt from Munchi Portal

1. Open the Transaction History Page

• From the left-side navigation, go to Sales → Transaction History.

• This page shows all your online and POS orders in one place

2. Choose the Order Type You Want to View

You can switch between Online Orders and POS Orders depending on the receipt you want to send.

3. Apply Filters to Find the Order

• Business: For multi-venue operators

• Time Period: Choose the time period

• Payment Type: Cash, card, etc.

• Status: Delivered, Ready, Rejected, etc.

• Providers: Munchi Online, Wolt, etc.

4. Click the Email Icon to Send a Receipt

• Once you find the order, look at the Actions column on the right.

• Click the small email icon.

5. Enter the Customer’s Email

A pop-up will appear. Add the customer’s email address then click Send Receipt - done.